EVERYTHING YOU NEED TO KNOW
All orders are processed within 2 to 5 business days by the Casa Rosa team.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
For any questions regarding your order, please contact us at casarosaswim@gmail.com .
You have 14 days from the date you receive your parcel to request a refund or an exchange.
Products must be returned in their original condition and packaging, together with the Casa Rosa kit. Items that are stained, damaged, worn, washed or returned without their hygiene protection label cannot be accepted.
Return and exchange shipping costs are the customer’s responsibility.
To submit your return or exchange request, please use our online portal: Submit a return request .
Items purchased during sales or promotional periods cannot be returned or exchanged, unless the product is found to be defective.
Hand wash only. Dry cleaning is recommended. Do not tumble dry, bleach or expose the item to high temperatures. Iron at a low temperature only.
To preserve the colour and quality of your swimwear, always rinse it in cold water after swimming in the sea or pool, then leave it to dry in the shade.
Remove any jewellery or detachable accessories before washing.
Hand wash only. Dry cleaning is recommended. Do not tumble dry, bleach or expose the item to high temperatures. Iron at a low temperature only.
The fit may vary slightly depending on the style. We generally recommend choosing your usual size.
If you are between two sizes, we recommend choosing the larger size for greater comfort.
Please also check the specific sizing advice displayed on each product page.
When a product or size is sold out, you can register directly on the product page to receive an email notification as soon as it is back in stock.
Restocks depend on the style and collection, so we cannot guarantee that every item will become available again.
Discover our stores and stockists on our: Casa Rosa store locator .
Sign up to receive 10% off your first order.
10% OFF ON YOUR FIRST ORDER
